Our Speciality
Sailvends has achieved an impressive milestone, surpassing 100,000 logistics deliveries worldwide. This achievement highlights their commitment to efficient global operations and customer satisfaction.
We are pleased to announce that we have reached 80,000 satisfied clients, reflecting our commitment to excellence and customer satisfaction. Their trust in our services drives us to continually improve and provide the best experience possible.
We're proud to have earned recognition with 41 awards over time, a testament to our unwavering commitment to excellence and innovation in our industry.
With a dedicated team of over 300 members, we combine our diverse talents and expertise to deliver exceptional results and drive our company forward.
OUR METHOD
At Sailvends, we are committed to making your experience on our site as seamless as possible, ensuring smooth shipment processing for both long-time partners and newcomers to international shipping. For any additional assistance, don’t hesitate to reach out to us.
CAREERS
At Sailvends, our distinctiveness in the industry lies in our ability to provide a personalized, professional service, while nurturing robust relationships with each of our valued customers. If you’re seeking a career where you can combine your expertise and passion to truly make a difference, we invite you to join our team.
TECHNOLOGY SOLUTIONS
Sailvends recognizes the importance of digitization across the shipping industry. For that reason, we are continually focused on developing technology solutions adapted to our client’s needs. Our main goal is to offer our customers the best end-to-end experience, and we know that digital solutions are crucial elements to achieve it.
OUR METHOD
At Sailvends, we are committed to making your experience on our site as seamless as possible…
CAREERS
At Sailvends, our distinctiveness in the industry lies in our ability to provide a personalized…
SOLUTIONS
Sailvend recognizes the importance of digitization across the shipping industry. For that reason..
As we all know, fuel is one of the most crucial resources for the transportation industry, and changes in its prices have a significant impact on all aspects of their operations. Therefore, in response to increasing fuel prices, the industry has decided to incorporate a variable fuel surcharge that can adjust to the current market rates. This surcharge will be subject to frequent fluctuations, rising or falling depending on how fuel prices change over time.
We understand that these changes feel challenging, but we assure you that this measure is necessary for ensuring uninterrupted services to our valued customers. Our priority has always been to provide high-quality transportation services, and this surcharge is a critical part of that commitment. However, please note that we will regularly review and adjust the fuel surcharges so that we can continue to offer you the level of services you deserve.
Dear valued customers,
Here at Sailvends Express, we are dedicated and committed to providing our esteemed customers with the finest delivery services in the industry. As part of our continuous efforts to expand and improve our coverage area, we are proud to offer coverage to more parts of the world than any other company.
To ensure that we always provide exceptional service, we have implemented a surcharge for any exceptional activities that may be required under given conditions. We believe that this is an essential aspect of ensuring that our services remain of the highest quality at all times.
At Sailvends Express, we understand that cost increases can be a concern for our customers, which is why we regularly evaluate our surcharges. This enables us to keep them competitive, fair, and reflective of the changing costs associated with offering these exceptional activities.
We are always striving to exceed our customers’ expectations and provide exceptional services that are second to none. Thank you for your continued patronage of Sailvends Express.
Sailvends Express is a trusted and experienced carrier of dangerous goods. As a leading transportation and logistics company, we understand the importance of adhering to strict regulations and guidelines when handling potentially hazardous materials. Keeping this in mind, Sailvends Express complies with the regulations set forth by IATA for air transport, which is applicable to all countries working under the ICAO regulations and any airline under the IATA regulations; ADR for road transport, which is applicable to all countries that have adopted the ADR convention in their legislation and, within Europe, the EU directives concerning the transport of dangerous goods; as well as other applicable national legislation depending on the origin, transit, and destination of the shipment. We assure our clients that we prioritize the safety and security of all shipments. If you are unsure about which regulations apply to your specific shipment, please don’t hesitate to reach out to our dedicated customer service team who will be more than happy to assist you.
When it comes to shipping parcels, Sailvends is the expert in getting them to their destination efficiently. Their sophisticated global network ensures that parcels can travel thousands of miles seamlessly. The company takes great pride in delivering packages on time and in excellent condition. To ensure that your shipments arrive safely and undamaged, it is crucial to pack them properly with appropriate materials and care. There are several essential steps involved in packaging your parcels, including assessing, choosing, packing, sealing, and labeling. These steps help in determining what is best for the type of goods you want to transport. Quality packaging plays a significant role in preventing damage during transport. You must consider several key factors when packing, such as weight, cost, regulations, and fragility. Additionally, the charges for express packaging are also subject to packing considerations. Therefore, it is imperative to pack your parcels with the utmost care and consideration to ensure they arrive at their destination in pristine condition.
Storage charges are an essential aspect of renting storage space from a logistics service provider. These fees are typically calculated based on various factors such as the weight of the goods, the storage space required, and the duration of storage.
Typically, such fees include service charges and may vary significantly depending on the type of goods being stored and their respective needs. Notably, your storage charges may be calculated based on a variety of factors, including the size of your items to be stored and the number of hours or days you require storage space.
For instance, let’s say you are renting storage space from a fulfillment haulage service provider, and they charge a fee of $0.30 per cubic foot every hour for storage. To determine your storage charges, the provider would calculate your fee based on the size of your items.
For example, if you intend to store one book, your fee would be 54/1728 x $0.30 = $0.009 per minute, while storing 1000 books would cost you $9.38 per hour. Therefore, understanding how these charges are calculated can help you budget appropriately for your storage needs.
Our step-by-step forms help you easily understand what information is needed for customs-dutiable shipments. Sailvends quickly guides you through the creation of this all-important paperwork. Just select from the invoice options
Customs Paperwork – our step-by-step guide
Your customs-dutiable shipments must be accompanied by an invoice at all times. Choose the most suitable invoice option, Write to the Custom Service Email to, complete the form and get your invoice.
If you are sending a commercial shipment with a commercial value.
Commercial Invoice
If you are sending a commercial shipment with a commercial value but the cost of sending the shipment is being paid by anyone shipper or receiver.
Commercial Invoice with 3rd Party Billing
If you are sending a non-commercial shipment for a non-business purpose, for example, a personal gift, sample or faulty part, use the:
Proforma Invoice for Non-Business Purposes
Questions or Need Further Support? Contact Customer Service.
It is important to keep in mind that when you’re moving goods across international borders, you must be aware of the customs duties and taxes that may apply to your shipment based on each individual country’s customs regulations.
Customs officers in the destination country will evaluate your shipment’s value, product type, and other factors in order to determine the appropriate duties and taxes.
These fees are often necessary to protect a country’s domestic industries and to help fund various government programs.
When planning an international shipment, it is crucial to research the customs regulations of the destination country ahead of time and to work with a trusted freight forwarder who can guide you through the process and ensure that you are fully compliant with all relevant laws and regulations.
Do you want to learn more about customs duties and taxes? Understanding these fundamentals is important if you want to know who pays for them and why.
For instance, did you know that when you purchase goods online, some of them may not originate from your country? As a result, these goods are usually subject to a customs duty or tax when they cross international borders. Duties and taxes are typically not included in the price of the goods you purchase, nor in the overall shipping costs you pay to the online retailer.
Therefore, as the recipient of these goods, it is your responsibility to pay any inbound duties and taxes that your local customs authority deems appropriate. Sailvends, for example, does not pay the customs authority on your behalf and instead, once you have fully paid the duties and taxes, the goods will be delivered straight to you.
Please note that different rules apply when buying goods for commercial use, and in such cases, it’s always advisable to check with the relevant authorities for guidance.
Detailed Prohibited Items Guide.
We would like to inform our valued customers that Sailvends takes its responsibility to transport your shipments with the utmost care and concern. However, we regret to inform you that we cannot be held liable for any delay, loss, or damage to shipments containing prohibited, perishable, hazardous, special care, or restricted items, even if we have provided approval for its transport. It is the responsibility of the shipper to ensure the contents of their shipment comply with all applicable federal, state, and local laws and regulations. We kindly request that all shippers indemnify Sailvends for any and all costs, fees, and expenses Sailvends may incur as a result of shipping any prohibited items or in the event of violating any relevant laws or regulations. For items exceeding $50,000 in value, prior approval from Sailvends is required. Please note that shipments that are not approved by Sailvends before dispatching will not be covered by our liability for claims of loss or damage. For further information or assistance, please do not hesitate to contact a Sailvends Customer Representative.